E-commerce Mobile App
Zappos has created a free E-commerce app for iPad, iPhone, Kindle, and Android to make online shopping with Zappos that much easier and "at your fingertips". With the Zappos app, customers are able to shop by brand, item, style, price range, and many more features to fully customize their shopping experience.
The many features of this E-commerce app are highlighted below in the picture gallery. I tried out the app for myself on my iPhone and was almost immediately hooked looking up various customized searches to see the endless possibilities of options. Don't want to fall in love with a coat that is out of your price range? Set your price range so you can see only want you can afford. I love this option because, while I love shopping, I am still living on a budget. I also like that I can put in exactly what style, color, and size I am looking for as well. Everything from skirt length to laces or no laces, Zappos has thought of everything when it comes to this E-commerce app.
A feature that sets the Zappos E-commerce mobile app apart is the introduction of "negative filtering", now not only can you filter your search with what you want to see on your screen, you can also filter with details of what you know you DO NOT want to see. Definitely don't want to see any options over $200? You can filter that out. Sick of the color red? You won't see any.
With the App, every purchase you make from your mobile device will guarantee "free next business day delivery", sticking with their mantra "Delivering Happiness".
Mobile app users also qualify for VIP treatment:
The many features of this E-commerce app are highlighted below in the picture gallery. I tried out the app for myself on my iPhone and was almost immediately hooked looking up various customized searches to see the endless possibilities of options. Don't want to fall in love with a coat that is out of your price range? Set your price range so you can see only want you can afford. I love this option because, while I love shopping, I am still living on a budget. I also like that I can put in exactly what style, color, and size I am looking for as well. Everything from skirt length to laces or no laces, Zappos has thought of everything when it comes to this E-commerce app.
A feature that sets the Zappos E-commerce mobile app apart is the introduction of "negative filtering", now not only can you filter your search with what you want to see on your screen, you can also filter with details of what you know you DO NOT want to see. Definitely don't want to see any options over $200? You can filter that out. Sick of the color red? You won't see any.
With the App, every purchase you make from your mobile device will guarantee "free next business day delivery", sticking with their mantra "Delivering Happiness".
Mobile app users also qualify for VIP treatment:
Strategy
We've aligned the entire organization around one mission: to provide the best customer service possible. Internally, we call this our WOW philosophy.
The Zappos mission has always been to provide the best customer service possible and this E-commerce mobile app does just that. I believe that with the customizable shopping experience that they have created with their E-commerce mobile app, they Zappos-mobile team is sticking with the overall mission of the company and have taken the dedication to excellence even further than before.